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Cost control & tech transformation: Insights from the 2025 LDO Index
Register Now to Watch On Demand
Hosted by Thomson Reuters

The 2025 Legal Department Operations Index report from the Thomson Reuters Institute found most departments reporting still-increasing pressures, with rising matter volumes, flat or decreasing budgets, and a majority of respondents declaring their departments were under-resourced.  At the same time, the report found a growing divergence in the priorities and concerns between GCs handling legal ops functions and those with a legal ops background.

A panel of industry leaders will examine those findings and discuss how forward-thinking departments are handling technological transformation today and preparing for tomorrow.

Join us to learn:
  • How departments handle being under-resourced as volumes and rates continue to rise
  • What legal ops teams are doing to implement new technology – and where they’re succeeding
  • Where legal ops roles are shifting and how
  • How work is shifting to contain ever-rising costs
  • And more

The webinar will be broadcasted Feb 10. 2026, 10 am CT. Sign up now and view live or on-demand any time afterward.

Speakers
Speaker
Zach Warren
Technology & Innovation Insights Lead
Thomson Reuters Institute

Zach Warren is the manager for enterprise content for technology and innovation with the Thomson Reuters Institute. At Thomson Reuters, Zach charts the future of professional services industries, including legal, tax, and risk & fraud, through writing, podcasts, and more. He has been writing and speaking on tech and innovation for a decade, and before coming to Thomson Reuters, Zach was the editor-in-chief of ALM’s Legaltech News. Zach lives in Minneapolis with his wife and two dogs, and has a bachelor’s from Northwestern’s Medill School of Journalism and an MBA from Minnesota’s Carlson School of Management.
Speaker
Kelsey Nicol
Director, Product Specialists, Corporate Legal
Thomson Reuters

In her current role as the Go-To-Market Strategy Director for Corporate Legal Departments, Kelsey focuses on solutions that help law departments control cost, maximize efficiency and effectiveness, mitigate risk and demonstrate value. Kelsey joined Thomson Reuters in 2017 as a Legal Tracker Solution Consultant where she consulted with in-house legal departments to introduce Legal Tracker; the industry leader of spend and matter management solutions. Kelsey was also a member of Target Corporation’s Legal Operations team for eight years where she implemented alternative fee arrangements, firm diversity and firm scorecard initiatives.
Speaker
Jason Winmill
Chair
Buying Legal Council

Jason is the Chair of the Buying Legal© Council and the Managing Director of Argopoint, a leading legal department consulting firm dedicated to helping leading corporate legal departments with their most important management challenges. He has extensive expertise advising corporate legal departments on their most important management issues. Jason has advised across a range of industries including healthcare, pharmaceuticals, retail, consumer products, financial services, media, manufacturing, insurance, education, non-profits, and utilities.
Speaker
Elena Cool
Manager, Legal Operations
The Toro Company

Elena Cool is the Manager of Legal Operations at The Toro Company, and a member of Thomson Reuters’ Legal Transformation Advisory Board. She holds a Master of Legal Studies degree from Capital University Law School. With over 20 years of successful experience in team leadership, program implementation, strategic planning, and execution, Elena brings a wealth of expertise to every initiative she leads. Born and raised in Russia, she also brings valuable intercultural experience, enhancing her approach to collaboration and problem-solving in diverse environments. Currently, Elena leads the organization of the Minnesota Legal Operations Forum, a professional event that brings together legal operations professionals from across the region. This initiative reflects her commitment to giving back to the community she loves and to fostering connection, knowledge-sharing, and innovation within the legal operations field.

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