Thomson Reuters

Insights from the 2023 Legal Department Operations Index

Watch On-demand

This year’s Legal Department Operations Index report, from Thomson Reuters Institute and based on a survey of Legal Operations professionals, found most departments reporting challenging pressures, from rising matters to tight budgets and against a backdrop of needed technological change that was going more slowly than expected.

A panel of industry leaders, moderated by Hillary McNally, General Manager of Thomson Reuters’ Corporate Legal business, will examine those findings and discuss how forward-thinking departments are handling spend and matter concerns today and preparing for tomorrow.

Join us to learn:

How departments balance rising matter volume with tight budgets
How best-in-class departments are accelerating tech transformation
Which kinds of matters are moving in-house and why
What secondary priorities are being sidelined as budgets tighten
And more

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Hillary H. McNally

General Manager, Corporates Legal

Thomson Reuters

Hillary McNally is currently the General Manager of the Corporates Legal Business at Thomson Reuters, focused on providing best-in-class content-driven technology to in-house legal departments. A trained lawyer, Hillary has been part of Thomson Reuters for more than 20 years and has cultivated a wealth of knowledge within the industry working with law firms and corporations throughout her career. She is a high-performing leader and has served in a variety of sales and account management roles for legal customers leveraging her knowledge within the field, including integration of legal technology for effective workflow management between in-house corporate departments and outside council.

She received both her Bachelor’s and a Juris Doctorate from Loyola University in Chicago.

William Josten

Senior Manager – Enterprise Content

Thomson Reuters Institute

Bill Josten is Manager of Strategic Enterprise in Thought Leadership for the Thomson Reuters Institute. Bill consults with law firms nationally on issues related to law firm profitability, pricing and cost recovery. In previous roles with Thomson Reuters, Bill worked as a senior legal analyst, in account management with several large law firms, and as a Reference Attorney. Prior to joining Thomson Reuters, he was an attorney in private practice, an adjunct professor at the University of St. Thomas School of Law, and a clerk at the Minnesota Court of Appeals.

MaryAnn Kanary

Senior Vice President, Chief Legal Officer, and Secretary

Cooper Standard

With more than 24 years of experience working in publicly traded, international and privately held manufacturing, automotive and construction organizations, MaryAnn Peterson Kanary serves as senior vice president, chief legal officer and secretary for Cooper Standard. Based at the Company’s world headquarters in Northville, Mich., she reports to Jeffrey Edwards, chairman and CEO. Kanary leads the legal and compliance functions for the Company.

Sarah Felts

Senior Legal Operations Lead

Thumbtack

Sarah Felts is the Senior Legal Operations Lead at Thumbtack, a virtual marketplace that connects professional services providers with potential clients. She serves as the board program manager and leads legal finance, strategic planning, policy lifecycle management and vendor management.

Sarah joined Thumbtack after six years at CommScope, a global communications infrastructure enterprise. As the first dedicated Legal Operations hire. She built out their vendor management, eBilling, and data warehousing programs and was the corporate contributions program manager.

She resides in Hickory, NC, loves the theater, and is decent at pub trivia.